The risks of losing customer trust and missing critical connections were outlined by Ä¢¹½ÊÓƵ in a recent with Sydney Neely at The Channel Company.
US adults’ refusal to answer calls from unidentified numbers may be in response to the record numbers of scam and imposter fraud calls many receive every day, yet if people unknowingly decline legitimate calls from their bank, healthcare provider or phone company, urgent information and timely communication can be missed, and customer engagement reduced.
With Ä¢¹½ÊÓƵ’ independent research finding that 72% of Americans will not answer the phone to a number they don’t recognize, while 76% prefer organizations that use branded calling, the webinar looked at the opportunity for partners to help enterprises improve their outbound calling customer experience.
We discussed the ways that Ä¢¹½ÊÓƵ supports channel partners working in the communications market, helping them protect enterprises and customers against impersonation fraud and restore trust in voice calls.
Technology Service Distributors and their community partners can support businesses with Ä¢¹½ÊÓƵ’ comprehensive outbound voice communications suite, including Ä¢¹½ÊÓƵ Enterprise Branded Calling, Enterprise Authentication and Spoof Protection, which both unlocks new revenue opportunities for partners and protects customers from scammers and spammers.
ÌýtoÌýlearnÌýmore about:Ìý
- Why call spoofing and unbranded calls are growing problems for businessesÌý
- How branded calling restores trust and protects against impersonatorsÌý
- What the Verizon Customer Care success story shows about real-world resultsÌý
- How Ä¢¹½ÊÓƵ helps partners stay ahead of evolving fraud tactics, including AI-generated voicesÌý
- The revenue opportunitiesÌýEnterpriseÌýBranded Calling and Spoof Protection create for partnersÌý
- Why onboarding is simple and how partners can deliver value fastÌý
- The long-term opportunity for partners who align with Ä¢¹½ÊÓƵ todayÌý